Onboarding Process

To get started, please take a moment to complete our New Customer Account Form. This helps us gather the essential details we need to set up your services quickly and accurately.

By filling out the form, you’ll enable us to:

• Create your customer profile

• Ensure smooth onboarding and billing

New Customer Account Form

Next, to begin your Microsoft services journey with us, please take a moment to authorise our organisation as your official Cloud Solution Provider (CSP).

This quick and secure process allows us to:

• Manage and provision Microsoft licences on your behalf

• Provide ongoing support and service management

• Ensure seamless billing and account administration

Click the link below to authenticate with your Microsoft 365 account and grant us the necessary permissions:

Authorise CSP

Finally, for support customers, to ensure we provide the best possible service from day one, we kindly ask you to complete our Support Questionnaire.

This quick online process helps us:

• Understand your current IT environment and support needs

• Identify any critical systems or priorities

• Tailor our onboarding and support approach to suit your business

Click the link below to securely access and complete the questionnaire:

Support Questionnaire

We’ve made it easier than ever to manage your payments. By setting up a Direct Debit with GoCardless, you’ll enjoy:

• Hassle-free payments – No need to manually process invoices each month.

• Full control – You’ll be notified before every payment, and you can cancel at any time.

• Bank-level security – GoCardless is authorised by the FCA and uses the highest security standards.

Setting up takes less than a minute. Just click the link below to get started:

Set up Direct Debit with GoCardless