Square Two: Proactive IT Support

£29.99 every month

Ideal for organisations seeking reliable IT support, improved security, reduced downtime, and confidence in their technology. Bringing together support, device management, cybersecurity, backup, and Microsoft 365 administration in one fully managed service.

Proactive Device Protection & Management

  • Advanced Antivirus & Endpoint Detection and Response (EDR)
    Continuous protection against malware, ransomware, and emerging threats, with intelligent detection and rapid response to suspicious activity.

  • Automated Patch Management
    Operating systems and third-party applications are kept up to date automatically, closing security vulnerabilities without interrupting users.

  • Automated Issue Resolution
    Routine problems (performance, disk usage, service failures) are detected and remediated automatically where possible, reducing downtime and user disruption.

Backup & Data Protection

  • Device Backups
    Critical workstation data is securely backed up, ensuring rapid recovery in the event of hardware failure, loss, or ransomware incidents.

  • Microsoft 365 Backup
    Protection for Exchange Online, SharePoint, OneDrive, and Teams data, safeguarding against accidental deletion, retention gaps, or malicious activity beyond Microsoft’s native recovery limits.

Email & Identity Security

  • Advanced Email Security
    Protection against phishing, spoofing, malware, and business email compromise, helping keep your users and data safe.

  • Branded Email Signatures
    Centrally managed, professional email signatures applied consistently across the organisation, supporting brand consistency and marketing campaigns.

User-Centric Support

  • Business Hours Helpdesk (9:00 – 17:30)
    Responsive support for your users, backed by a fully managed and monitored IT environment.

  • User & Endpoint Management
    Ongoing administration of devices, users, and policies to maintain security, compliance, and performance.

Ideal for organisations seeking reliable IT support, improved security, reduced downtime, and confidence in their technology. Bringing together support, device management, cybersecurity, backup, and Microsoft 365 administration in one fully managed service.

Proactive Device Protection & Management

  • Advanced Antivirus & Endpoint Detection and Response (EDR)
    Continuous protection against malware, ransomware, and emerging threats, with intelligent detection and rapid response to suspicious activity.

  • Automated Patch Management
    Operating systems and third-party applications are kept up to date automatically, closing security vulnerabilities without interrupting users.

  • Automated Issue Resolution
    Routine problems (performance, disk usage, service failures) are detected and remediated automatically where possible, reducing downtime and user disruption.

Backup & Data Protection

  • Device Backups
    Critical workstation data is securely backed up, ensuring rapid recovery in the event of hardware failure, loss, or ransomware incidents.

  • Microsoft 365 Backup
    Protection for Exchange Online, SharePoint, OneDrive, and Teams data, safeguarding against accidental deletion, retention gaps, or malicious activity beyond Microsoft’s native recovery limits.

Email & Identity Security

  • Advanced Email Security
    Protection against phishing, spoofing, malware, and business email compromise, helping keep your users and data safe.

  • Branded Email Signatures
    Centrally managed, professional email signatures applied consistently across the organisation, supporting brand consistency and marketing campaigns.

User-Centric Support

  • Business Hours Helpdesk (9:00 – 17:30)
    Responsive support for your users, backed by a fully managed and monitored IT environment.

  • User & Endpoint Management
    Ongoing administration of devices, users, and policies to maintain security, compliance, and performance.